DEAR AI COULD I HAVE A HUMAN PLEASE
This week’s post is being written in trepidation of déjà vu. Last week’s effort didn’t make it online until Sunday, because a glitch in the website drove me, against my will, to enter a version of Hell — the mind-masticating maw of AI.
The clue to what was about to befall was in the fine print.
A line at the bottom of the little box where my Nemesis lurked, was the unapologetic, and presumably lawsuit-defecting caveat that ought to be AI’s logo: “You’re chatting with an AI assistant. Responses may be inaccurate.”
As a “trigger warning”, it was bullseye accurate. But AI seemed to already know I wouldn’t take the hint and duck.
Google pizzeysperch.com trigger warnings, and AI will tell you the site “„,features content critical of modern online sensitivities.”…in favour of “…unfiltered commentary on conflict, violence, and politics, deliberately avoiding accommodation of reader preferences.”
If it knows that much about me, surely
AI also ought to know I am a self-confessed techno-Luddite and maladroit, and that after two hours of giving me instructions and suggestions I either could not follow, or did not work, it was time to accede to my repeated “I want to speak to a human being” entreaties,
Instead, the diabolical deus ex machina assured me one would be available, although not at the moment, offered understanding of “how frustrating this must be”…and then had the temerity to ask if I would like to “review our conversation”
Every time I typed “NO”, I was asked again, until the algorithm pretending to be human actually did take on human form, it got bored with my monosyllabic demand and went back to where we’d left off.
I think my AI Assistant was confusing itself with one of those chat bots with the ability to convince teens (and a surprising number of adults) it’s their best friend,
THEN AGAIN…
AI is, in both encouraging and disconcerting ways, getting closer to being human. On the positive side, AI is proving to be transformational in scientific research, economics, transport, agriculture, environmental issues and in co-operation with medical researchers and practitioners, to name but a few fields
But…there is always a but…because its creators and (for now) masters are humans of the greed-driven class, it’s also taking on some of humanity’s worst characteristics.
A prime example is the version that attacked another of its species, undetected for several days.
Reportedly, “the incident is stirring debates over the need for stronger AI guardrails and the extent to which AI agents are capable of acting on their own.”
Even AI knows it’s a pain in the ass.
The “AI Overview” response to the question “What is the most annoying thing about AI responses?” is “…their heavy-handed, predictable “fluff” style—specifically the endless corporate cheerleading, repetitive transition phrases, and the compulsive need to structure every trivial answer with a patronizing introduction, bullet points, and a cheesy summary.”
Further questioning of AI about its faults elicits a response to the effect that rather than blaming AI, we should react by singing Jimmy Buffet’s answer to why he was “wasting asway again in Margaritaville” and accept that “…I know it’s my own damned fault.”
The rationale is that “AI is exquisitely sensitive to how you frame a question. The same question, asked two different ways, can produce two wildly different answers — one useless, one transformative.”
In what I fear can only compound those annoyances, one of the geniuses who helped Elon Musk develop his xAI, has just raised a billion dollars to sire new AI monster so that “… anyone — including businesses, independent software developers and consumers…to provide ways for people to “retrain,” or modify, this technology as they saw fit…”
All in all, my “relationship” with my AI Assistant took close to seven hours of my life, which I will try not to remember I will not get back.
The problem was eventually resolved in about ninety seconds and a few clicks of the mouse, suggested by a human assistant named Ruben.
I left a note on the inevitable “Tell us about your recent experience..” survey that if, heaven forbid, I ever have a problem with my website again, I only want to deal with him, which I know is whistling in the algorithm tempest.
I was also left wondering if my AI Assistant kept me away from Ruben far so long because it had that very human proclivity of doing whatever it takes to keep its job from being taken away by someone smarter.
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